Early intervention – why wait until it becomes a claim?

Posted Posted in HCB News, Sickness Absence

A recent post by The Professional Insurance Brokers Association (PIBA) entitled “Income Protection & getting back to work” detailed some reasons why Income Protection (IP) planning/policies should be discussed with a Financial Advisor both at the new business and claim stages. The post rightly highlighted the features and benefits of IP and in particular of […]

Critical illness – Why sell a sensitive product, and risk losing the brand value through use of insensitive processes?

Posted Posted in HCB News

Critical illness insurance wasn’t conceived in the back rooms of an insurance company, it was created by Dr Marius Barnard a South African doctor who along with his elder brother Christiaan performed the first human-to-human heart transplant.  Witnessing the financial plight of some of his patients who had a critical illness Marius realised there was […]

Early Intervention – Does it matter?

Posted Posted in HCB News, Sickness Absence

It is often mentioned that Dame Carol Black’s Review of the health of Britain’s working population:  Working for a healthier tomorrow (Department for Work and Pensions: 17 March 2008) was the first time that early intervention came onto the Government’s agenda.  It may well be the first time that it grabbed the attention of the national media, […]

We have moved

Posted Posted in HCB News

Its been an extremely busy time at HCB, our new website is up and running, and now we are delighted to tell you that we have moved offices to the Harwell Innovation Centre.   Our new address is: Health Claims Bureau, Harwell Innovation Centre, Building 173, Curie Avenue, Harwell, Didcot, Oxfordshire OX11 0QG Tel: 01235 519924 […]

New website – we have been busy!

Posted Posted in HCB News

Our revamped website is here! Its bright, modern, easy to navigate and shows everyone what HCB Group can do for our clients. There are a number of improvements from our old website in particular we now have: A dedicated client area Product and services pages for each of our core client groups Social media links   […]

Do insurers invest in Claims Management?

Posted Posted in HCB News

Do you ever have moments of absolute clarity when looking out of a train window? Well I do and it struck me that despite all the advertising, articles, tweets and posts that in reality CLAIMS are the only “product” an insurance organisation has.  Everything that the insurance company is, its brand, its reputation and of […]

IP Fraud Detection – Landmark Legal Decision

Posted Posted in HCB News

Proof that there is still room for Investigation in Income Protection Claims Cirencester Friendly Society took the brave decision to protect their members interests after suspecting a claimant of fraud, despite two separate orders from the Financial Ombudsman Service to reinstate payment to the Claimant. They instructed Oxford based James Harris Investigations (JHI), who gathered […]

Welcome to HCB 2015

Posted Posted in HCB News

Our revised and updated website is ready to launch.  I’m told that its a responsive site not sure what that means exactly but Phil (our web guru……his description) says that it means you can view the site on any device.  Nope still not following that but it sounds good doesn’t it? If you are a […]