Annuity
Portfolio Tracing & Verification Services
Research we
have conducted recently has led us to devise a range of approaches to annuity
verification which we believe can offer considerable help to annuity
providers in this often problematic area.
We know that providers
utilise a number of tools and agencies in order to verify annuitants, with
varying degrees of success. In some cases difficulty is experienced due to
sheer volumes and tracing proves particularly difficult where overseas retirees
are concerned. Our service is fundamentally different and our solutions have
been developed to operate alongside existing verification processes. This means
that, for example, you would not have to disturb any existing business
relationships you have with other verification providers.
Our comprehensive capabilities, combined with the flexibility of a menu of
service options, can succeed in filling the gaps left by certain other service
providers and more than justify the cost of our service. Following our own
research, a recent tracing exercise we have undertaken for one insurance
company has discovered approx. 1% of annuitants to be deceased, (before the
more in-depth work is done on the residual 'Gone Aways'). Of more than
8000 pensioners, 1% were immediately found to have died, representing an annual
benefit saving of £190k. This led to an immediate reserve release of £1.5
million. There are also almost 1000 'Gone Aways' which are currently under
investigation - and likely to lead to further cessation of annuity payments
in due course.
The model works particularly
well with regard to annuitants living overseas, as there is no data matching
that can take place, and these groups are often overlooked in other
verification exercises, basically because it is much more difficult to prove
their existence. Our research shows the average annuity payable to overseas
annuitants, (and therefore the reserves held) are often substantially higher
than the comparable UK resident groups.
As well as being compliant with the Financial Services Act (particularly from a
'Treating Customers Fairly' perspective) we are not just relying on huge
databases for "smart technology" indicators of death notifications. Our
meticulous attention to detail leaves providers reassured as to the integrity
of their annuity records.