Absence Clinic

Optimising Early Intervention

HCB Group’s Absence Clinic dovetails with our Early Intervention Service by helping to achieve early notification of absences and improving the outcome of these cases to ensure the best possible experience for the employee. As our Early Intervention statistics show, the earlier the notification after date first absent, the higher the chance of achieving a sustainable Return to Work.

How does the Clinic work?

Our Head of Clinical Services will arrange a series of virtual meetings with your HR team, and as/when needed, insurer claims representatives. While some employers include Line Managers, this is usually led by the HR team. The meetings can be 1-2 hours (depending on the size of the company), and will follow this structured agenda:

  • Welcome & Introductions
  • Absence Horizon & pipeline
  • Summary of cases currently under management
  • Summary MI
  • Emerging trends (if any)
  • HCB AOB – eg. webinars, on site flu clinics, etc

What are the benefits of this service?

Absence clinicYou will receive regular, practical and meaningful Absence Management Support which will optimise workforce attendance and help to improve employee relations and retention.
Absence clinicYou will be aware of trends or circumstances leading to high absence. Management Information and records will be maintained to help inform future practise.
Absence clinicOngoing and practical training for HR around appropriate management of conditions by impairment type through interaction with HCB’s Clinical Team.

>90% of cases referred within 4 weeks of date first absent return to work with HCB Case Manager support.